1. Introduction
Contains 360, Inc. ("Company," "we," "us," or "our") operates the 360Growth platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our service, including:
- Name and email address
- Account credentials
- Professional information (job title, company, industry)
- Feedback responses you provide or receive
- Voice recordings (if you choose to provide audio feedback)
Automatically Collected Information
When you access our service, we may automatically collect:
- Device and browser information
- IP address and location data
- Usage patterns and analytics data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our service
- Process and deliver 360-degree feedback reviews
- Generate AI-powered insights and reports
- Send you service-related communications
- Improve and personalize your experience
- Analyze usage trends and optimize our platform
- Protect against fraudulent or unauthorized activity
4. Anonymization of Feedback
A core feature of our service is providing anonymous feedback. We take the following measures to protect reviewer anonymity:
- Feedback responses are aggregated before being shared with recipients
- Individual reviewer identities are never disclosed to feedback recipients
- AI processing removes potentially identifying information from responses
- Minimum response thresholds may be required before reports are generated
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in operating our platform (e.g., cloud hosting, email delivery, analytics)
- AI Processing: With AI service providers to generate insights and reports (data is processed securely and not used for training)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls and employee training
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Audio recordings are automatically deleted after transcription processing is complete.
8. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Contains 360, Inc.
Email: [email protected]